Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What operation produces that message on your Lexmark printer, please?
(Or, does that message appear on the printer itself, or on the computer's screen?)
OK. Did you try to start the scan by pressing a button or control on the printer?
And, is the printer networked, or is it directly connected with a USB cable (to the computer) ?
OK. Resume when you can.
OK. Here it is:
You can rejoin the case tomorrow on that page. Or anytime in the next few days, really.
Let me know when you need more help, at your convenience, please.
The last questions I was asking were:
Did you try to start the scan by pressing a button or control on the printer?