Hi there and welcome
How are you connecting to the printer? Via a USB cable or wireless?
Please let me know
ok, on the printer, go to Setup, Wireless and tell me if it indicates it is connected there to your wifi network please.
This is the name of your wireless network, so locate it in the list on the printer when it brings up the list of SSID's and choose it to connect
Then enter in the password ***** asked.
Let me know the results please.
ok, first do this then
Then try to connect again please
It is your phone number for your house
ok, make up a number, as your using just the printer part.
ok, so it is now connected to wifi network?