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Nathan, Engineer
Category: Printers
Satisfied Customers: 19556
Experience:  Computer networking/repair. 12+ years experience.
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WF 3640 Error code 0xF1. Turning off then on doesn't help.

Customer Question

WF 3640 Error code 0xF1. Turning off then on doesn't help. Can't copy, print or abtthing.
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Epson WF 3640, Model C481E
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC. doesn't work with my wife's MAC either.
JA: How long has this been an issue? What happened right before this popped up?
Customer: may have started after a paper jam but has worked on and off but nothing for several days
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Unfortunately this error indicates a hardware problem,

specifically, it is the result of a bad printhead (or the logic board that controls it).

The head is a "wear item" that fails with age/use. As this is a 2014 model printer, it is well into its 3 year service life, so this type of failure is not surprising.

There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault.

While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $150; if the logic board is bad you’re looking at $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.

Best regards, ***** ***** for the news,


Expert:  Nathan replied 1 month ago.


Expert:  Nathan replied 1 month ago.


Expert:  Nathan replied 1 month ago.

Do you need more help with this?

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


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