How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I HAve a brand new HP Pavillion, but I can't get on line.

Customer Question

I HAve a brand new HP Pavillion, but I can't get on line.
Submitted: 5 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Is it a laptop or desktop?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 5 months ago.

What's the exact model of your new HP Pavilion computer?

Is there any error or message?

Is it wireless / wi-fi? Or is the new computer connected to the internet modem/router device with a cable?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,