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Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 12537
Experience:  A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
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Epson we 3540 Can be found on network

Customer Question

Epson we 3540Can be found on network
Submitted: 1 month ago.
Category: Printers
Expert:  Dustin replied 1 month ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 month ago.

Are you saying your Epson cannot be found on the network?

Or, what seems to be the issue? Please elaborate.. thank you,

Dustin S

Customer: replied 1 month ago.
it is saying it is on the wireless, but it is an AirPrint printer and is not found when we try to print
Customer: replied 1 month ago.
We usually can happily print off the iPad
Expert:  Dustin replied 1 month ago.

Question.. Are you trying to print from an Iphone, or Ipad?

if its an ipad.. Lets try the following Tap Settings > General > Reset > Reset Network Settings.

Once reset, restart the ipad and then once restarted, go to wireless and reconnect to the same wireless network the printer is on.. Can you see and use the Epson printer then?

( If these steps dont work or if you get stuck please respond so I can assist you further as needed!)

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Customer: replied 1 month ago.
No change
Expert:  Dustin replied 1 month ago.

Can you try the epson I print app.. See if this app can see the printer?

Customer: replied 1 month ago.
I am not having any luck. Let's discontinue. I hope you have a good day.
Expert:  Dustin replied 1 month ago.

Not a problem John.. My apologies we didnt have enough time to work through to a better conclusion.

The link below may be of interest to you,

Dustin S.

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