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Ashik
Ashik, Technician
Category: Printers
Satisfied Customers: 9934
Experience:  Bachelor of Computer Application (BCA), Professional Experience in Printers
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I have a Canon Pixma MG3100 wireless printer/scanner. I have

Customer Question

I have a Canon Pixma MG3100 wireless printer/scanner. I have just bought a new laptop I cannot find my installation disc for windows i can find the Mac os but not the windows. Can you help please
Submitted: 2 months ago.
Category: Printers
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

On the new computer, just download and install this software which includes latest drivers and software necessary for the printer to work --> http://support-sg.canon-asia.com/contents/SG/EN/0100356201.html

Make sure you install the downloaded file. After installing, press Windows and R keys. This will bring Run. Type control printers and press enter. From the resulting screen, click Add Printer and this will recognize your printer.

Please let me know if that didn't work, so we can continue troubleshooting