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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Are drivers for the brothers QL-570 label printers available

Customer Question

Are drivers for the brothers QL-570 label printers available to install on the updated 8.1 software system? Each time I have tried to download the driver it is downloaded. However when I attempt to use the printer to print a label I get a notice that I need to install a compatible drive. Non of the brothers drivers work after I download them onto my QL-570 software.
JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?
Customer: Any suggestions? Kennis
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I have always used Dell computers, current an INSPIRON.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I used the label printer up to 6 or 7 days ago. My system was attacked by some hackers. Dell tech help restore tm systems with 12 to 15 INTUNE disk four days ago.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Sorry I have been asked by several techs to open my computer. I only allow the Dell tech experts to correct /enter my computer.
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.


I'm sorry about the issue. So your Brother label printer was working fine on this computer a few days ago.

When you downloaded / installed the driver from the Brother website, did it finish successfully? Or did it give any error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,