I'm sorry about the issue. Is this a new printer or new computer or new internet modem / router device, etc.? Or was it working fine previously?
Do you mean you've gone through the Wi-Fi Setup Wizard option on the printer's screen successfully, but the computer cannot find the printer wirelessly?
What happens when you install the printer's driver / software on the computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,