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I'm sorry to hear that your printer is not working. I hope I can help the situation.How old is the printer, please?
When you turn the printer On, do you hear anything going on in the printer, before it goes still and/or stops ?
Thanks for the response.
Then with the printer Off, open up the top and look into the interior where the ink cartridges go... is there anything blocking the works there, or anything loose, like a broken-off part of the printre?
After that (I doubt you'll find anything), unplug the printer from the power, after turning it On again and waiting a minute or so. Unplug it from anything else it might be attached to: ***** ***** or phone line etc., and then leave it that way for at least 1 hour (to cool off and rest/reset.)
Let me know if, after that time, anything more happens inside the printer when you plug it in again to the power, only, and turn it On - any internal noise, any difference in the error message, etc.?