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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ok, but I am not asking you to reboot it, you need to have a sustainable amount of time with no power to clear the circuits.
Did you actually do this? Nothing you tried as been specified by you
It would have been best Dirk, but let me know when you have done the instructions please.