Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
Download and install this printer driver from here --> http://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=lpql570eus&os=10011&dlid=dlfp001968_000&flang=178&type3=347
Make sure you install the downloaded file and this will allow your computer to recognize the printer after it connected. If it doesn't recognize it automatically, then press Windows and R keys and this will bring Run. Type control printers and press enter. Click Add Printer button at top, connect your printer and add it.
The additional applications like P-touch Editor, P-touch Addressbook etc can be downloaded from here --> http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=lpql570eus&os=10011
Please let me know if that didn't work, so I will continue to help you
What happens when you download and install it ?
I will send you direct link and walk you through the steps. Click this link and it will download the file --> http://tinyurl.com/jdwow4f
Press Control and J to see downloaded file. Open the downloaded file and follow onscreen instructions to install it. Let me know once you did that, so we can move to next step
Secure remote service is an premium offer with additional cost. I can walk you through if you have any difficulty on following the steps above without any additional cost, if you don't want secure remote assistance
Oh ok. Since I didn't solve your problem, you can contact or email to***@******.*** and they will cancel the account and refund you. Please don't rate the answer anything to cancel this question.
Have a good day,