I'm sorry about the issue. Do you mean when you tried the Wireless LAN Setup / Setup Wizard on the printer's screen, and it failed?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=3f3087bb-6ebf-43b0-9845-e2de92d8e65f, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
It looks like you are not there. When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you