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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MG 5520 need the no. for Passphrase I have put the like FFF5

Customer Question

MG 5520 need the no. for Passphrase I have put the like FFF5 in now need the nos
JA: What's the make/model number of your printer? How old is it?
Customer: MG 5520 brand new
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: iPad air
JA: How long has this been an issue? What happened right before this popped up?
Customer: What to print from iPad now need Passphrase no. Like(###) ###-####need the cod. Just sating here. Some wood come it going cost me. I'am a Vietnam vet. Need to contact V.A.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Just getting to print from my iPad so down far I all need those no. Might work
Submitted: 2 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Is this a new printer or new internet modem/router device, etc.?

Are you trying to enter letters / numbers / symbols on the printer's screen?

Do you know your wi-fi / wireless password ***** passphrase / key?

What is the model of your Internet modem/router device?

Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?

Please reply at the box below. Thank you.

Expert:  Viet - Printer Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,