Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Try the following:
1. Unplug the printer.
2. Remove the paper tray.
3. Press and hold the Power button.
4. While still holding the Power button plug in the power cord
5. Wait for it to start, when normal home screen displayed release the power button.
6. There should be a message to replace the tray.
We can go from there after you reply with results.
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Yes, that should have been similar enough.
You can try opening the unit, remove the toner and drums. Unplug it from power,
hold down the power button while you plug it in.
Do you see any lights at all?
Hello. I will try to assist you. If the printer failed to power up, there are two chief reasons that come to mind: (a) the unit is dead; (b) the power cord is damaged. In either case, it sounds offhand like time for a new printer, since I see at least one expert has tried unsatisfactorily to wrestle with the situation. Printers die all the time, unfortunately. Power transformers are often the culprit: they are not engineered for long life, but, rather, for deliberate obsolescence.
It's not about TRYING. THE PRINTER IS DEAD. These things happen.