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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 326
Experience:  Technical Support Coach at Liberty Tax Service
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Have the problem canon cmfp printer driver error, no, about

Customer Question

Have the problem canon cmfp printer driver error
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: no, about 3-4 years a conn MF 8080cw OS X 7.5
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: OS X 10.7.5 MAC
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2 days and before was a update of the router
JA: Anything else you want the printer expert to know before I connect you?
Customer: yes it does not work with wlan, lag and usb everywhere the same error
Submitted: 1 month ago.
Category: Printers
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

First, on your Mac

Choose System Preferences from the Apple menu.
Click Printers & Scanners.
In some versions of OS X, this preference is named Print & Scan or Print & Fax.
Control-click anywhere in the list of devices on the left, then choose “Reset printing system” from the shortcut menu that appears.

Then, Open your finder ( magnifying glass ) type in disk utility, and launch the disk utility application.

On the left side of the disk utility window, click your mac hd, then at the lower right hand side, click repair permissions .

Then reinstall the driver and try again.

Please understand this may take a bit for us back and forth to communicate as printers are difficult to troubleshoot

when you cannot 'see' them. We will find a resolution. If this doesnt work, we will rule it out and go from there.

Please update me with your results.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.

Expert:  Isaac Franklin replied 1 month ago.

Friendly reminder.

If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be able

to log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteed

money back if we cannot resolve your issue.

If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see the

offer and we will continue immediately in this manner going forward.

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