Were you able to view the picture that I sent? The information that is highlighted in yellow is what I need.
Hello. My name is***** am so terribly sorry. I was working with another customer and somehow my response to them was posted on your question page. However, I will happy to try to assist you as well.
In order to provide the best possible help, I will need to know what operating system you have on your computer. If you're not sure, please click this link and tell me what you see: