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Ask John Your Own Question

John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cant remove the default one so i can upload the correct

Customer Question

i cant remove the default one so i can upload the correct one with my disk
JA: What's the make/model number of your printer? How old is it?
Customer: hp deskjet f-2210 allinone
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: personal computer
JA: How long has this been an issue? What happened right before this popped up?
Customer: just started as i wrongly selected 2300 series and my remove device wont remove it
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you please restart the computer and then tell me if you can remove it

Let me know the results please