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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My brother printer will not connect to my comcast wifi, 9

Customer Question

My brother printer will not connect to my comcast wifi
JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?
Customer: 9 months
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: and it has the 10.10.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: its been an issue for a long time
JA: Anything else you want the printer expert to know before I connect you?
Customer: i havent used it in 6 months
Submitted: 1 month ago.
Category: Printers
Expert:  JKalman replied 1 month ago.

Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. What is the make and model of your printer?