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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Cannot print from computer. Error says: Printer error. Clear

Customer Question

Cannot print from computer. Error says : Printer error. Clear all paper.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Press OK to continue. Code 3528
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Kodak ESPOffice 2170
JA: How long has this been an issue? What happened right before this popped up?
Customer: The printer has not been used for several months.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No thanksk.
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Where does the error message and the 'code 3528' appear, please? on the printer's own screen, or on the Windows PC's screen (- or is it an Apple computer?)

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