Thank you for your question. I amCustomerand I look forward to helping you with your issue today.
Please follow the instructions in the link below and check if there is any paper jammed inside the printer.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!
S H E F I N
Please check the ADF sensor. Get instructions from the link below.
I apologize for the inconvenience caused to you. The issue might be with the ADF sensor. I would suggest you check with a printer repair shop in order to get it repaired.
Please know that not all issues can be fixed online; in those cases of a hardware failure, I’ll troubleshoot and diagnose the problem, and provide a practical recommendation for how to proceed.