Printer Repair Questions? Ask IT Technicians for Answers ASAP
It sounds like the wrong drivers are installed. Please, download and install the drivers from the following page: http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-P1000-Printer-series/3435682/model/3435683
Once that is complete, you should be all set. If you do still continue to have problems, please let me know.
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Thank you again, - Jason
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