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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 17576
Experience:  5+ years as Tech
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Photosmart 7520

Customer Question

Photosmart
7520
Submitted: 7 months ago.
Category: Printers
Expert:  crash2199 replied 7 months ago.

Hi!

It is possible that the spooler needs to be reset on your computer. It is easiest if I connect to your computer to view and fix the issue -- I am sending you an offer for remote assistance so that I can connect to your computer to fix the issue. It can take 1-2 minutes for the offer to appear.

Expert:  crash2199 replied 7 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  crash2199 replied 7 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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