Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Ruis, are you using new/genuine canon cartridges, or generic/refilled inks?
Did you replace the black and color cartridges, or just one?
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.