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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 31307
Experience:  Printer and scanner problem resolver for over 15 years
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I have an error message 0xC1 when I turn on the machine wf

Customer Question

I have an error message 0xC1 when I turn on the machine wf 3640 epsom
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: I put the make and model in my reply Epsom wf 3640
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: not using computer at the stage stand alone
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened tried to clean black ink as it prints intermittently
JA: Anything else you want the printer expert to know before I connect you?
Customer: what does error code 0xC1 mean
Submitted: 3 months ago.
Category: Printers
Expert:  Richard replied 3 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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