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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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EPSON WF 2760 Printer. I have an old (2007) Dell XPS 429

Customer Question

EPSON WF 2760 Printer. I have an old (2007) Dell XPS 429 computer. I can print documents obviously but haven't been able to print stuff from the computer like plane reservations, obits, mail documents etc. How do I solve? Buy a new computer. I have radio that's 50 years old and still works. I would thing in 2016 that a 2007 computer should still be able to work with a new printer. Mel K
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.


I'm sorry about the issue. Are you currently able to make a copy from the printer's glass (not printing from the computer)?

Is there any error or message when printing?

Was this printer working fine with this computer previously?

Does your computer have windows xp, vista, or 7 or 8 or 10?

Is the printer connected to the computer with a USB printer cable? Or is the connection wireless?

Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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