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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I purchased a new MX922 last week from a Canon sales lady,

Customer Question

I purchased a new MX922 last week from a Canon sales lady, but cannot get it to function/print. I have a windows 10 64-bit operating system on my PC. A support code of C000 is on continuously, with the "copy" light continuously blinking, with a triangular yellow warning sign on the lower right of the panel. My telephone number is(###) ###-#### I contacted Canon yesterday but received no return call or contact via email.
Submitted: 1 month ago.
Category: Printers
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?