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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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My printer does not print my que list. it says it is not

Customer Question

my printer does not print my que list. it says it is not conected to the computer
Submitted: 6 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 6 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

What is the Make and Model of the printer in question? What was the printer doing when this first initially happened? Age of the printer? Version of Windows that you are using?

Customer: replied 6 months ago.
Apple iMac ...computer
Epsom we 3640 printEr
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  VanMagnus Systems replied 6 months ago.

Ok. What version of OS X are you using?

Customer: replied 6 months ago.
9.? The latest one
Expert:  VanMagnus Systems replied 6 months ago.
  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears. ...
  3. Reboot the MAC.
  4. You can re-add any printers after reboot.

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