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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1149
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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MY PRINTER USES A 5 CARTRIDGE AND WILL NOT PRINT BLACK. THE

Customer Question

MY PRINTER USES A 5 CARTRIDGE AND WILL NOT PRINT BLACK . THE PHOTO BLACK IS NEW THE OLD ONE WAS CHECKING STILL OK BUT NEITHER ONE WILL COPY OR PRINT BLACK
Submitted: 7 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 7 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

I do need to know Make and Model of the Printer in question, Sir or Madam? This is to better ascertain the issue.