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That problem may be quite upsetting, but I feel sure we can reach a resolution of it with a little attention and slight effort.
Please tell me, what color cartridge did you just put into the printer? was it a HP OEM-original cartridge, rather than a 'compatible' cartridge, or a refilled cartridge, etc. ?
And, what was the number on the package, for the color cartridge you just put in, please?