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Are you sure that there is no piece of paper anywhere in the machine?
Check whether you reinstalled the fuser quite correctly - you might have jammed a paper presence sensor in that region so that it still registers a piece of paper that is no longer there.
Let me know how it goes, please. Thanks.
OK, then the paper sensor is at the paper exit.
I presume you have checked for a jammed sensor at the paper exit?
Have you tried this:
- Turn Off the printer.
- Unplug it from the power.
- Leave it that way for at least 20 minutes, to cool off and reset thoroughly.
- Then plug in, turn On, see if the error is cleared.
With, I presume, no change?
Then if so, you may need to remove the fuser again, and carefully look all around its area. Straighten out anything that even *might* be out of place. Look to both sides of the fuser (both sides, in the sense of farther up the paper path, and farther down the paper path where the paper exit would be.)
If the paper was stuck *IN* the fuser, then look into the fuser unit also. See that nothing is jammed up in there, no swinging switch stuck in the wrong position, or jammed back into the fuser and thus *not* swinging freely into the path the paper takes through the fuser, etc.
Be sure when handling the fuser, to let it cool off some first, for five minutes, after turning Off the power and unplugging the printer for safety.
And once examined, replace the fuser in place carefully and correctly.
I don't think there's paper in the printer any more (though even a small scrap could be significant in this sort of case.)
Blow out the fuser, and the exit area, with compressed air, if you can. That might help. Wipe the area, in case dust got on an optical sensor, too.
That's bad news. I'm sorry to hear that.
Your printer may have a circuitry error, perhaps induced by both the jam and the removal of the jam by reseating the fuser unit, in one of various possible ways.
Or the error was there all the time and was brought out by some slight stress on the system, is another way of putting it.
That adds up to, the printer will have to be looked over and worked on by a service tech.
Your thoughts on this are welcomed. Perhaps something else might be tried, that you could suggest. ?
It's quite possible, unfortunately - unless the printer is still covered by the maker (Xerox's) warranty.
In case another Expert might have some better hope to offer, I have Opted Out, opening the case to other Experts in this category. If and when another one takes up the case, you ought to receive a notification email.
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