I'm sorry about the issue. Is there any error or message?
Was scanning working fine before upgrading to Windows 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Please try the following fix:
; (Note: If the above website link does not work, please download at the website http://tinyurl.com/zhe96et )
- That should work. But if needed, click on Start (windows logo icon at bottom left of computer's screen), then click on option All apps, then scroll down, then click on Scan, and see if you can use it to scan.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,