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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Workforce 520 the screen told me to replace ink cartridges M

Customer Question

workforce 520 the screen told me to replace ink cartridges M C. I replaced M C Y. Now it says "ink cartridges not recognized M C Y"
Submitted: 1 month ago.
Category: Printers
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Are you using genuine/oem epson ink, or generic/refilled cartridges?
What steps did you take when replacing?

Expert:  Nathan replied 1 month ago.

Do you need more help with this?

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


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