Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Do you see any error message or code on the printer's display ?
Please follow the steps below and check if there is anything present in the ADF or not ?
Press the Power button to turn off the printer.
Disconnect the power cord from the rear of the printer.
Remove any originals from the document feeder tray.
Figure : Remove any originals
Lift the cover of the ADF until it stops.
Figure : Lift the ADF cover
Check for any jammed paper in the rear of the ADF.
Gently grasp any jammed paper in the ADF with both hands, and then pull the paper slowly but firmly upward to remove it.
Lift the tab located on the front edge of the ADF to raise the ADF mechanism.
Thanks, ***** ***** steps below to power reset the printer and let me know.
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 10 mins.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
Are you able to print from the PC ?
Can you tell me, which version of Windows do you use ?