Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you please remove the ink cartridges from the printer and then the power and using a q-tip, clean out the area where the ink goes in, using cleaning alcohol on the end of the tip
Let it dry for 20 minutes, put the ink back in, power it on and tell me if it then works please