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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1138
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I have recently bought a Fuji Xerox DocuPrint CM225 fw. My

Customer Question

Hi, I have recently bought a Fuji Xerox DocuPrint CM225 fw. My problem is with the printer tray where small piles of paper jam every time. Only when I reduce the pile to 10 sheets or so it prints ok. Please help me out here.
Submitted: 3 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 3 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

How long ago did you buy the printer? More than 10 sheets you say, so are the pages shearing while in the tray?

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