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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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I started getting this error message that the printer cover

Customer Question

I started getting this error message that the printer cover is open but it isn't. Can you help?
JA: What's the make and model of your printer, and can you guesstimate how old it is?
Customer: 2240. I've had it less than a year.
JA: What troubleshooting have you tried?
Customer: restarted computer tried closing and opening cover
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: disconnected
Submitted: 1 month ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 month ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

Please try the steps below:

The Page above has a Picture of the sensor that may be at fault here and how best to fix the issue.

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