Hello, and thank you for choosing JA for your support needs. Happy to help you.
Do you have any compressed air around and can you remove the paper tray?
I need you to do two things.
1) Look at the Rollers and make sure that they are not cracked and covered with bits of paper and lint.
2) Next, spray all of the visible areas to make sure that all of the paper and debris have been blown out of the printer.
You may need t place the printer on its side to do this.
Any that you can see.
No stray Papers?
Ok. Now place the tray back in the printer. And let us see what happens.
Wait, please. Remove the Toner and make sure that there is no paper in the Printer.
Ready to Print, Sir or Madam?
Ok, let's give it a whirl.
Please, go and purchase some Laser Printer Cleaning sheets. these will get all of the Hard to reach areas in the Printer and remove debris and clean the Rollers.
You are most Welcome.
Thank you kindly for your Business and "BONUSES" are always welcomed.
It should be a momentary issue.
You are most welcome.
Please remember to rate my Service to you. Once again, thank you for your Business.