Hi, I am Tech Michael and Im happy to help.
What you need to do is uninstall the programs and the Windows 10 driver for that printer . The restart your printer and your computer in that order. Then you must reload the driver and the disk that came with your printer. If you did this correctly, you will be asked those questions once again so you can change the answers so you dont have to continually do all that;-)
I will stick with you until this is complete.
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