I'm sorry about the issue. Is the printer connected to the computer with a USB printer cable? Or is the connection wireless?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
I'm sorry. I'm an independent computer tech. Epson support can be slow and they usually charge a lot more. If you'd still like me to fix your printer issue and/or to fix any other computer issue, please let me know any time; we guarantee our service. Thank you,