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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 33996
Experience:  Printer and scanner problem resolver for over 15 years
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Having a service call error on epson 131b, epson 3880 3

Customer Question

having a service call error on epson 131b
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: epson 3880 3 years
JA: What troubleshooting have you tried?
Customer: just turned off printer and looked up the error
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: what does it cost?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Printer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: can i pay thru paypal
Submitted: 7 months ago.
Category: Printers
Expert:  Richard replied 7 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please