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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Indicates no printing possible because of ink? a few days,

Customer Question

Indicates no printing possible because of ink?
JA: How long has this been going on?
Customer: a few days
JA: What troubleshooting have you tried?
Customer: reinserted each ink receptical
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: what kind of charges?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Printer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: "the rest" meaning what. Ballpark figure
Submitted: 3 months ago.
Category: Printers
Expert:  Richard replied 3 months ago.

Hi there and welcome

The most common cause is that the ink cartridge has run out of ink and needs to be replaced.

Can you replace the ink cartridge it is complaining about and tell me please if you can then print.

Let me know the results please