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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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The drum light is flashing on my brother HL2140, I just

Customer Question

The drum light is flashing on my brother HL2140
JA: How long has this been going on?
Customer: I just noticed it today
JA: What troubleshooting have you tried?
Customer: I opened the front door and was looking for the panel button to hold as you instructed someone on google. I don't where the panel button is
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so
Submitted: 1 month ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 month ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with this issue.

Let us try the Drum Reset:

Put the drum unit and toner cartridge assembly back in the printer. 7. Reset the drum counter. Press and hold down the white button (shown as blue in the image below) for about 4 seconds until all the LEDs light up.

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