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Richard, Technician
Category: Printers
Satisfied Customers: 30208
Experience:  Printer and scanner problem resolver for over 15 years
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My MG2560 printer has suddenly started to print document,

Customer Question

My MG2560 printer has suddenly started to print document, such as bank statements, in miniature. What can I do to get it to print normally as before?
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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