Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Where does the error code 5003 appear, please? on the computer's screen when you try to print, or on the Konica-Minolta machine itself? and is it an SC code, by any chance?
just code 5003 ?
OK I am researching that, one minute or four please...
That message came from the system not from me, I assure you - I have no power whatever over billing, nor any power to send you such a message.
Still researching... a few more minutes please...
An error C-5003 on that sort of machine, means a power supply voltage problem.
24 V may be being wrongly supplied, or shorted out.
12 V line might be similarly compromised.
Do you wish to try to fix this yourself? if so, two steps
1. measure the 24 V and 12 V lines for proper value within specification.
2. if not correctly supplied, check for short circuited components, and replace power supply.
Does this answer your question, please?
Come back to this at
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Thanks. Have a good evening.
OK. Let's get back to this case when you've had a look at the machine.