Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Is it possible that the battery or batteries in the safe have gotten weak?
Have you tried - if you entered a partial combination code before the red light turned off - the partial combination code you did enter?
Try entering the partial combination or whatever you did enter.
Have you tried the
Yes - one at a time. To try to open it.
Then I do not know what else to suggest, short of the combination being re-entered or re-set at a value that you will not forget or will note down, or the safe being broken open. I have Opted Out, in case another Expert has more ideas about this case.
If you give the serial number to the dealer that you bought it from they will get an override combination specifically for that safe from the manufacturer