Hello! My name is ***** ***** I'll be assisting you today!
Can you please provide me with your printer make and model so I can be sure I have the correct information on my end?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
i am sorry but i waited for you for almost 2 hours and since there was no response i had to get offline
i am online now and would like to assist you whenever you are online and ready
post me a message so that we can continue to fix this
did you enter the wifi password ***** the new router on the printer
let me know your time zone and what time you can be online in order to resolve this