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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Why is my printer not printing?

Customer Question

why is my printer not printing?
Submitted: 6 months ago.
Category: Printers
Expert:  Russell H. replied 6 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Does your printer still have the capability of doing photocopies?

If so, then the problem may be in the computer, or perhaps in the connection. Is the connection to the printer by a USB cable, or by wireless connection?

What computer do you have, a Windows PC, or an Apple computer, please?