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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1136
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Xerox workcentre 6027, keep jamming paper, when cleared of

Customer Question

xerox workcentre 6027 , keep jamming paper, when cleared of jammed paper displays the message of paper jammed . Need a technician on site to fix a problem. Urgent.
Submitted: 2 months ago.
Category: Printers
Expert:  VanMagnus Systems replied 2 months ago.

Hello, and thank you for choosing JA for your support needs. Happy to assist you with the issue.

Where in the laser printer is the issue occurring? Front or Rear of the Printer?

Expert:  VanMagnus Systems replied 2 months ago.

Also, does it occur after it picks up the paper?

Customer: replied 1 month ago.
Expert:  VanMagnus Systems replied 1 month ago.

Ok, thank you for that reply. The age of the printer? Can you lay it on its side, remove the paper tray and see the Rollers?

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