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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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There is a wrinkled strip on each printed page. For about

Customer Question

There is a wrinkled strip on each printed page.
JA: How long has this been going on?
Customer: For about three weeks. The drum looks okay, and we replaced cartridges, but that did not help.
JA: What troubleshooting have you tried?
Customer: We talked to the store where we purchased it, and we did the things they suggested.
JA: The printer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, connect me.
Submitted: 2 months ago.
Category: Printers
Expert:  Jennifer French replied 2 months ago.

Hi! My name is ***** ***** I'll be assisting you today!

Can you please tell me what make and model your printer is?

Expert:  Jennifer French replied 2 months ago.

Did you still need assistance?