Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To find out whether or not you had any sort of warranty, Id need to know the website or company you purchased the printer through.
Also, this is something we may be able to repair without replacing parts, do you want to try and work on repairing the issue together?
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, I never heard back from you. Did you still need help with this issue/